General settings

Set the agency profile, contact details, website, address, and country used across Edmissa.

General settings control the agency profile that appears across Edmissa. Use this page early in setup so users see the right organization name, contact details, website, and office address before they start daily work.

The page is labeled General Settings in the Settings menu. The screen title is Organization Profile because these settings describe the agency rather than one workflow.

When to Use General Settings

Use General Settings when your agency needs to:

Set or update the organization name users see in Edmissa.
Confirm the organization ID used in workspace URLs and internal references.
Set the main contact email and phone number.
Add the public website users can open or copy.
Record the primary address, city, and country.
Keep agency contact details consistent before configuring users, forms, locations, notifications, and exports.

General Settings is not where you configure time zone, currency, date formats, branding, roles, locations, or document collection rules. Use the related settings pages for those areas.

Before You Start

Prepare these details before editing General Settings:

Item	Why it matters
Organization name	This is the name users see in the workspace.
Contact email	Edmissa requires a valid email before saving changes.
Contact phone	Helps users and support teams identify the main agency phone number.
Website	Gives users a consistent agency website link.
Primary address	Keeps exported and shared agency details consistent.
Country	Helps the team identify the agency's primary operating country.

You also need permission to manage workspace settings. If you can open Settings but cannot open General Settings, ask an admin to review your role.

Open General Settings

Open Settings.
Open Company.
Select General Settings.
Review the Organization Profile screen.

The Save Changes action appears in the page header. Select it after you finish editing the fields.

General Settings shows the agency profile fields that users should confirm before the team starts live work.

What Each Field Controls

Field	What it controls	Notes
Organization Name	The agency name shown in the workspace.	Required. Use the public agency name users recognize.
Organization ID	The system-generated workspace identifier.	Read-only. It cannot be changed from this page.
Contact Email	The main agency email address.	Required. The value must be a valid email address.
Contact Phone	The main agency phone number.	Optional. Use an international format when teams work across countries.
Website	The agency website.	Optional. Edmissa validates the website and provides copy and open actions.
Address	The agency's primary street address.	Optional. Keep it consistent with official agency details.
City	The city for the primary address.	Optional.
Country	The country for the primary address.	Optional. Select it from the country list.

Empty optional fields are saved as blank values. Use this when you need to remove an old phone number, website, address, city, or country.

Update the Agency Profile

Open Settings.
Open Company.
Select General Settings.
Update Organization Name if the agency name has changed.
Review Organization ID so you know which workspace you are editing.
Enter a valid Contact Email.
Add or update Contact Phone.
Add or update Website.
Add or update Address, City, and Country.
Select Save Changes.

Edmissa confirms the update after the settings are saved.

Validation Rules

General Settings checks a few values before saving:

Rule	How to fix it
Organization Name is required.	Enter the agency name before saving.
Contact Email is required.	Enter the main agency email address.
Contact Email must be valid.	Check the spelling, domain, and email format.
Website must be valid when provided.	Use a complete web address such as `https://example.com`, or clear the field.

If validation fails, correct the highlighted value and select Save Changes again.

What Not to Configure Here

Use a more specific settings page for these areas:

Need	Use
Time zone, date format, time format, currency, language, or week start	Regional settings and country and region configuration.
Branches, offices, and location assignment	Locations.
Workspace colors, logo, or visual theme	Appearance settings.
User accounts, roles, and access	Users, Roles, and Permissions and scope.
Reference number patterns	Number Formatting.
Files students and applications can collect	Document types.
Notifications and message timing	Notifications.

Recommended First Pass

For a new Edmissa workspace, complete General Settings before inviting the full team.

Save the correct organization name and contact email.
Add the main website and phone number.
Add the primary address and country.
Open Regional Settings and confirm time, date, and currency defaults.
Add locations if the agency has more than one office or operating branch.
Invite users after the agency profile and location basics are correct.

This order gives users a stable workspace identity before they create student profiles, applications, forms, documents, and notifications.

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